Remember the old American Express TV ads with actor Karl Malden? Bubble-nose Karl always surfaced after some personal calamity, usually involving traveler’s checks, looked straight at the camera, and asked, “What will you do?” Today’s risk management problems go well beyond the trauma of a ruined vacation. Disasters like those occurring on September 11th present operations with huge planning headaches. If any business thought that it did not need disaster recovery planning, such complacency likely evaporated on that fateful day. Some organizations had their acts together and resumed operations on the Thursday following the Tuesday morning attacks. Other businesses limped along, struggling to recover from the blow to their operations. What separates the winners from the losers? One key feature is a sound disaster recovery plan.
Read Full Article